Effective Date: 30 May, 2025

At Clot Miniatures (clotminiatures.com), we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website or services.

1. Data Controller

The data controller responsible for your personal data is:

Clot Miniatures
Website: https://clotyraul.com
Email: info@clotyraul.com

2. What Personal Data We Collect

We collect and process the following categories of personal data:

• Identification data: name, email address, postal address, phone number (when provided voluntarily).

• Order and payment data: products purchased, transaction details (payment is processed securely by third-party providers; we do not store your full payment information).

• Technical data: IP address, browser type, operating system, referring URLs, pages visited.

• Cookies and tracking data: see our Cookie Policy for more details.

We do not collect any special categories of personal data (e.g., race, religion, health data).

3. Legal Basis for Processing

Under GDPR, we only process your personal data when we have a legal basis to do so:

• Consent: when you opt-in to our newsletter or agree to cookies.

• Contractual necessity: to process and deliver your orders.

• Legal obligation: for accounting or tax purposes.

• Legitimate interest: to improve our website, prevent fraud, and ensure security (unless your rights override these interests).

4. How We Use Your Data

We use your data to:

• Process and deliver your orders

• Communicate with you about your purchases or inquiries

• Send you updates and marketing communications (only with your consent)

• Improve the functionality and security of our website

• Fulfill our legal and regulatory obligations

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law. For example:

• Order and invoicing data: up to 6 years (for legal compliance)

• Newsletter subscription: until you unsubscribe

6. Sharing of Data

We never sell your data. We only share it with:

• Service providers: such as payment gateways, hosting services, and delivery companies (under strict confidentiality agreements)

• Legal authorities: if required by law or to defend our legal rights

All third parties are bound by GDPR-compliant data processing agreements.

7. Your Rights Under GDPR

As an EU resident, you have the following rights:

• Right of access: obtain a copy of your personal data

• Right to rectification: correct inaccurate or incomplete data

• Right to erasure (“right to be forgotten”)

• Right to restrict processing

• Right to data portability

• Right to object to processing for legitimate interests or marketing

• Right to withdraw consent at any time

To exercise your rights, contact us at: clotminiatures.com

You also have the right to lodge a complaint with your local Data Protection Authority (DPA).

8. International Data Transfers

If any of your data is transferred outside the EU/EEA, we ensure adequate safeguards are in place (e.g., Standard Contractual Clauses or adequacy decisions).

9. Data Security

We use appropriate technical and organizational security measures (encryption, access controls, secure servers) to protect your data from unauthorized access, loss, or misuse.

10. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences at any time via your browser or our cookie banner. See our full Cookie Policy for details.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Any changes will be posted on this page with a revised “Effective Date”.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

Clot Miniatures:
info@clotyraul.com
https://clotyraul.com